Does 123 Reg manage your domain's DNS?

Buzzshot sends emails to your players for you, such as your "Thanks for playing" emails. Verifying your domain tells other email servers that Buzzshot may send email for you, so fewer of those emails end up in spam.

If Buzzshot shows "uses 123 Reg for DNS" on your domain's page, follow the steps below.

Step 1. Find your records in Buzzshot

Log in to your Buzzshot Admin account. Go to Settings → Emails → Verify Sending Domains and click Setup next to your domain. You will see three records: DKIM (a TXT record), Return-Path (a CNAME record) and DMARC (a TXT record). Steps 2 and 3 cover the first two, and Step 4 covers DMARC. Click the copy button next to a value to copy it.

Step 2. Open your DNS records in 123 Reg

Log in to your 123 Reg Control Panel. Click Manage All next to Domains, select your domain, then click DNS in the menu bar.

Add the DKIM record

1. Click Add New Record.
2. Set Type to TXT.
3. In Name, paste the DKIM hostname from Buzzshot, leaving off the end part that matches your domain.
4. In Value, paste the DKIM text value from Buzzshot.
5. Leave TTL as it is.
6. Click Save.

Add the Return-Path record

1. Click Add New Record.
2. Set Type to CNAME.
3. In Name, paste the Return-Path hostname from Buzzshot, leaving off the end part that matches your domain.
4. In Value, enter pm.mtasv.net. with a full stop on the end.
5. Leave TTL as it is.
6. Click Save.

123 Reg needs the full stop at the end of a CNAME value. Without it, the Return-Path record will not work.

Step 3. Verify in Buzzshot

Go back to your domain's page in Buzzshot and click Re-Verify. Once DKIM and Return-Path show a green tick, go on to Step 4. Status on the Verify Sending Domains page shows Missing DMARC until you have.

Step 4. Add a DMARC record

DMARC tells mail providers that email from your domain is genuine. Your domain needs a DMARC record: Microsoft requires one, so without it emails to Outlook.com, Hotmail, Live and MSN addresses may not be delivered. Set up DMARC explains why. The DMARC row on your domain's page in Buzzshot shows what we found, with a button to copy the value you need.

First, check whether it is already there

A domain can have only one DMARC record, and a second one could make both stop working. Before you add anything, open your DNS records as you did in Step 2 and look through the list for a TXT record named _dmarc.

• You find one: do not add another. Click Re-Verify in Buzzshot. If the DMARC row shows Verified, you are finished. If it shows Invalid, follow the warning on the page, or see Fix a record that does not work.
• You do not find one: add it as shown below.

Add the DMARC record

1. Click Add New Record.
2. Set Type to TXT.
3. In Name, enter _dmarc.
4. In Value, enter v=DMARC1; p=none;
5. Leave TTL as it is.
6. Click Save.

Then go to your domain's page in Buzzshot and click Re-Verify. The DMARC row now shows a green tick. On the Verify Sending Domains page, Status shows Verified and DMARC policy shows None with a green tick. None is the policy you just set, so you are done.

Troubleshooting

• Changes often show up sooner, but 123 Reg says they can take 24 to 48 hours.
• If Return-Path stays unverified, open the record in 123 Reg and check the value is pm.mtasv.net. with the full stop at the end.
• 123 Reg will not add a CNAME record if the same name already has another record. If it refuses, look for an existing record with the same name and delete it first.
• If the DMARC row still shows Missing after you click Re-Verify, check that the record's type is TXT and its name is _dmarc, then try again later.
• If it shows Invalid, the warning below it says what is wrong with the record.
• If you still can't get things to verify, book a call with the Buzzshot team and we'll go through it with you.

Any questions or feedback are gratefully received. Please use the message button on the bottom right of the screen or the "Help & Support" option within the app. Or feel free to email or call.