1. Introduction
1.1 In the context of electronic messaging, “spam” means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
1.2 We have a zero-tolerance spam policy.
2. Credit
2.1 This document was created using a template from Docular (https://docular.net).
3. Spam filtering
3.1 Our messaging systems automatically scan all incoming email and other messages and filter out messages that appear to be spam.
3.2 We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
4. Spam filtering issues
4.1 No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
4.2 If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.
4.3 You can reduce the risk of a message being caught by the spam filters by:
(a) sending the message in plain text (instead of, or in addition to, HTML);
(b) removing any message attachments;
(c) avoiding the terminology and text styling typically used by spammers; and/or
(d) ensuring that your messages are scanned for malware before dispatch.
5. User spam
5.1 We provide a facility that enables Users to cause email messages and SMS messages to be sent to others for certain restricted use cases.
5.2 Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.
5.3 Full provisions concerning the use of our messaging facility are set out in our terms and conditions of use.
5.4 All messages sent through our system must be transactional in nature to facilitate the bookings and use of our user’s facilities or to delivery a post game thank you message.
6. Receipt of unwanted messages from us
6.1 In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
7. Variation
7.1 We may amend this policy at any time by publishing a new version on our website.
8. Our details
8.1 This website is owned and operated by Buzzshot which is a trading name of Thomas Parslow Limited.
8.2 Our principal place of business is at 94 Maresfield Road, Brighton, United Kingdom, BN2 5ER.
8.3 You can contact us:
(a) by post, to the postal address given above;
(b) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website (support@buzzshot.com).
