If you’ve been a Buzzshot user for a while, you’ll know that our mission has always been to give escape room owners a powerful, connected platform to run their business. From waivers and team photos, to email marketing and player satisfaction surveys, to detailed analytics to understand your escape room fully. Now, we’re thrilled to announce the next piece of the puzzle: Buzzshot Bookings.

Buzzshot Bookings is a fully integrated online booking system built from the ground up, exclusively for escape rooms- and yes! We mean exclusively! Not a generic booking tool bolted onto our platform, but something purpose-built for you, your rooms, and your players.

Why did we build our own booking platform?

Honestly? Because you asked us to!

Buzzshot has always excelled at what happens after the booking, whether that’s taking care of your customer data such as team names, escape times and leaderboards, to generating team photos and handling all the email marketing you need to run your business throughout the month.

Until now the booking themselves have been handled by third-party booking systems either separately or via an integration. Getting your data to flow seamlessly between the two was… Lets just say, less than seamless!

We decided to fix that properly, and not with a light integration but by building something deeply and natively connected to everything Buzzshot already does. The result is Buzzshot Bookings. A complete online booking and checkout system, so your bookings, waivers, player data, photos and marketing all live in the one place, talking to each other the way they should.

“You’ve got bookings, waivers, photos, and marketing all in one. The booking system is a NEW feature and it’s bloody excellent! Arrange a demo with Tom. You won’t regret it!”

David Middleton
Bewilder Box and Rebel Brain

How does Buzzshot Bookings work?

You can read all about Buzzshot Bookings on our landing page, but here are a few headline features we think you’re going to love:

Features Purpose-Built for Escape Rooms

Most booking platforms are built for everyone, which usually means they’re built for no one in particular. But Buzzshot Bookings has been designed with escape rooms in mind. You get customisable booking widgets embedded directly into your website, a standalone booking page if you don’t have one, and a mobile-responsive checkout that works beautifully on every device.

Players can book individual rooms or bundle multiple experiences in one checkout. You can offer private group bookings at checkout, sell add-ons or extras (such as birthday packages, merchandise, drinks, you name it!) and even enable per-person ticket mode to fill rooms to capacity.

Booking Requests, the smarter alternative to “Call to Book”

This is one of our favourite new features as it solves a problem we’ve heard from escape room owners constantly. If you ever need to confirm staffing before accepting a booking, particularly for same day slots, the traditional approach is have the players “call to book”. However, a lot of booking fall through at this stage.

Booking requests work a little differently. When a customer submits a request, we take their card details and pre-authorise the payment. You then get a notification to accept or reject the booking. If you accept, payment is taken and the booking is confirmed immediately. If you reject it, nothing is charged. No awkward phone calls, no chasing, and no lost bookings.

Rules-based pricing that makes sense for escape rooms

Dynamic pricing usually covers one or two simple rules, such as “rooms cost more at the weekend”, but Buzzshot Bookings goes considerably further than that.

The pricing in Buzzshot Bookings is built around a flexible rules engine. You define the conditions and the system handles the rest. Want to drop prices on a rainy Tuesday? You can set pricing that responds to the weather forecast for the next seven days to drive footfall on days that might otherwise be slow.

Want to discount a slot that is sandwiched between two other bookings when your Games Masters are already onsite? Very simple to setup in Buzzshot Bookings! Want to price differently when specific Games Masters who may be trained on different rooms are on-site, you can do that too!

Shared resources: for the rooms that other booking systems can’t handle

If you run challenge rooms, multiple versions of the same room, VR spaces, or in fact any system where one booking draws on a shared physical space or equipment, you’ll know how difficult this can be to handle in a booking system. Buzzshot Bookings handles this natively with shared resources. You can configure your rooms so that booking one automatically removes resources from another. This prevents double booking and conflicts without manual intervention. This is the kind of operational detail that many booking platforms simply can’t cater for because they weren’t built for our industry.

Emails that reflect your escape room brand

Because Buzzshot Bookings is fully integrated with Buzzshot, your booking communications - reminders, confirmations, and post-game follow-ups are all built in the same editor you already use for your marketing broadcasts.

This means you can design genuinely beautiful branded emails, and because it’s all within the Buzzshot ecosystem, you can go a step further. With conditional content, your emails can show different information depending on what’s on the order. That might be a specific address for each room, or influence a special briefing for customers who have booked a horror room, or something custom for returning players.

No commission. No booking fees. No surprises.

Buzzshot Bookings is price simple: A flat monthly fee per location, with no commission taken on top of bookings. You keep 100% of your booking revenue. You can even add your own fees if you want to.

The introductory price is £39/month (or $49/month) per location. We’re locking in that price for two years for anyone who signs up now, so if you want to get ahead, now’s the time.

What’s coming next for Buzzshot Bookings?

Buzzshot Bookings is our latest feature, but we’re not stopping here. Staff scheduling and rostering, waitlists, multilingual supports, and a whole host of additional reporting features are all on the roadmap. We’re also working on an advanced analytics dashboard to give you a clearer picture of your revenue, occupancy, and booking trends at a glance.

Ready to get started with Buzzshot Bookings

Buzzshot Bookings is available now. Whether you’re an existing Buzzshot user, or want to try it out yourself, schedule a call with Tom to see Buzzshot Bookings in action. We’ll walk you through everything.

We’re really proud of this one. We think it’s going to change how a lot of escape room operators run their venues, and we’d love to hear what you think.